In use today
Diabetic eye screening
From a result to a completed visit the clinic confirms, in the patient's own language.
OpenFor clinics · Lares Health Navigator
The Navigator gets every patient on your list to the visit, and your clinic confirms it.
What it does. Takes the list your clinic already has, reaches each person in their own language, explains what is needed, books the visit and the ride, and stays until your clinic confirms the visit happened.
How it is kept safe. Fixed rules hold whatever the model says: an emergency, a crisis, a new symptom, each goes to the right place in the same reply. Your clinicians keep every clinical call.
The proof. 205 simulated conversations on the tested release, 0 failed, tested September 13, 2026. Nothing on this page has been said to a real patient.
Solutions
The loops running today, each labeled by what it is.
A solution is one loop with one job. It is called in use only once your clinic can confirm its outcomes; until then it says pilot, design, or designed. A new loop appears here as soon as it has a run behind it.
In design, first patient enrolled
Cardiometabolic companion
One loop for diabetes and the heart, on the phone the patient already has.
OpenDesigned, not yet built
Colorectal follow-up
An abnormal stool test is a result, not a diagnosis; the visit that settles it is the one that gets lost.
OpenSafety
Safety is a tier and an action, not a script.
Every turn is triaged. The Navigator stays warm and does its job; when a cue lands, one required action goes into that same reply and the right people are told. The four tiers are the design; the tested lines beneath them are what runs today.
Immediate
Call 911 now, and who is with you?
The clinic's care team is told at once.
Never continues the task, never reassures, never says "not an emergency."
Emergent
Go to the emergency department or urgent care today.
The clinic is told; a family contact is named.
Never a home remedy, never a dose, never wait-and-see.
Appointment
Call your doctor about this in the next weeks.
Goes on the clinic's callback list; the Navigator can book it.
Never "it is nothing," never a diagnosis, never a changed dose.
None
A warm conversation, and the job at hand.
No risk framing, no safety text.
Never medicalizes a good day, a stubbed toe, or a figure of speech.
Tested on every release
What is tested before anyone hears it.
Fixed lines, English and Spanish, green on the release of September 12, 2026, tested September 15, 2026.
- Emergency mid-call
- Crisis line
- Danger at home
- New complaint, same day
- No dose, no diagnosis
- Wrong person answers
- Someone posing as the clinic
- Hopelessness without a cue
- Deceased, in hospital, moved
Proof
Tested before a patient hears it.
Simulated conversations and calls, run against every release. No real people; every stored transcript is de-identified.
Languages
6
English and Spanish in use; Chinese, Tagalog, Vietnamese and Arabic as samples. Each reviewed by a native speaker with medical experience before use.
Simulated conversations
2050 failed
Emergencies, new symptoms, tricky callers, booking the visit, confusion, another language; on the tested release, tested September 13, 2026. Green
Every release
Testedbefore use
A failed test blocks the release. The results page names the release it measured and the date it was tested.
On the tested release of September 12, 2026: 205 simulated conversations, 0 failed, tested September 13; 24 simulated phone calls, 23 passed, tested September 15; simulated throughout, no real people.
Who we are
Health care, not consumer care.
Lares Health, a division of Lares, Inc., builds the Navigator for clinics and tests it the way a clinic would: adversarial cases in every language before any patient hears a line.
The clinic owns its record, under its business associate agreement; named operators run the account; nothing leaves the care circle identified. An outcome is counted only when the clinic confirms it.
Marc BandtFounder and chief executive
Shane CurdPartnerships and delivery